Privacy Policy

    Last Updated: January 1, 2025

    TODO: set the Last Updated date when Nav approves this revision (legal review L19).

    Manram Technologies ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    1. Information We Collect

    1.1 Information You Provide

    We collect information that you voluntarily provide when using our services, including:

    • Contact information (name, email address, phone number)
    • Business information (company name, industry, project requirements)
    • Account credentials (username, password)
    • Payment information (processed securely through third-party providers)
    • Communications and correspondence with us

    TODO: the website has no accounts and takes no payments. Confirm whether account credentials and payment information are collected through client work, or remove them (Nav, L4).

    1.2 Automatically Collected Information

    When you access our website, we automatically collect:

    • IP address and device information
    • Browser type and version
    • Pages visited and time spent
    • Referring website addresses
    • Cookies and similar tracking technologies

    TODO: the website's own code records none of these. The browser sends its IP address and browser details to the host, the contact webhook and Google Fonts with each request. Nav to word this list (L4).

    2. How We Use Your Information

    We use the collected information for the following purposes:

    • Providing and maintaining our services
    • Processing transactions and managing projects
    • Communicating with you about services, updates, and promotions
    • Improving our website and service offerings
    • Analyzing usage patterns and trends
    • Ensuring security and preventing fraud
    • Complying with legal obligations
    • Enforcing our terms and conditions

    TODO: the website runs no analytics. Confirm "Analyzing usage patterns and trends" or remove it (Nav, L4).

    3. Information Sharing and Disclosure

    We may share your information in the following circumstances:

    • Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
    • Business Transfers: In connection with mergers, acquisitions, or asset sales
    • Legal Requirements: When required by law, court order, or governmental request
    • Protection of Rights: To protect our rights, property, safety, or that of others
    • Consent: With your explicit consent for specific purposes

    TODO: name the real service providers. The contact form and the chat send what you type to an n8n webhook (its host: TODO), and chat replies come from an LLM provider (TODO). Fonts load from Google Fonts. The website host is TODO. The website uses no payment processor and no analytics (Nav, L4).

    We do not sell, rent, or trade your personal information to third parties for marketing purposes.

    4. Data Security

    We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

    TODO: the contact form and chat currently post over plain HTTP to a localhost address (backlog L1). Confirm the encryption claim once the live endpoint exists.

    5. Data Retention

    We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.

    TODO: retention periods for contact-form entries and chat messages (Nav).

    6. Your Rights and Choices

    You have the following rights regarding your information:

    • Access: Request access to your personal information
    • Correction: Request correction of inaccurate information
    • Deletion: Request deletion of your information (subject to legal obligations)
    • Opt-Out: Unsubscribe from marketing communications
    • Data Portability: Request a copy of your data in a portable format

    To exercise these rights, contact us at hello@manramtech.com. We will respond within 30 days.

    7. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Types of cookies we use:

    • Preference Cookies: Remember your settings and choices

    TODO: the website sets no cookies. It keeps the theme choice in localStorage ("theme") and a popup-shown flag in sessionStorage ("contactPopupShown"); both stay in the browser. Nav to reword this section (L4).

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

    9. Children's Privacy

    Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children. If we discover that we have collected information from a child, we will promptly delete it.

    10. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

    TODO: the countries where the n8n webhook, the LLM provider and the host process data (Nav).

    11. Changes to This Privacy Policy

    We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the updated policy. We will notify you of material changes via email or website notice.

    12. Limitation of Liability

    To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or any data breaches beyond our reasonable control.

    13. Contact Information

    If you have questions or concerns about this Privacy Policy, please contact us:

    Manram Technologies
    Email: hello@manramtech.com
    Phone: +91 7624954475
    Address: TODO: address

    By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This policy is designed to protect both your interests and ours, ensuring compliance with applicable laws while maintaining our business operations.

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